Privacy Policy

Introduction

Unbroken 4:8 ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

As a faith-based nonprofit providing therapeutic services, we understand the sensitive nature of the information you may share with us. We take our responsibility to protect this information seriously.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Demographic information
• Insurance information (if applicable)
• Information provided through contact forms or appointment requests
• Communication preferences

Health Information

If you become a client of our therapy services, we may collect protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). This information is subject to additional protections as outlined in our Notice of Privacy Practices, which will be provided to you upon becoming a client.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device and browser information
• IP address and general location data
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and requests
• Schedule and manage appointments
• Process insurance claims (when applicable)
• Send administrative information and updates
• Analyze website usage to improve user experience
• Comply with legal obligations
• Protect the rights and safety of our organization and others

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing our services, subject to confidentiality agreements.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation.
• Safety: We may disclose information when we believe it is necessary to protect the safety of any person or to prevent illegal activity.
• Consent: We may share information with your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve our services.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of certain data processing activities
• The right to data portability

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: